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Privacy policy

Personal Data
Personal data submitted to this website is used by Nanoteh SRL or its partners solely for the purposes specified by the user when submitting such data, namely: website registration, order details, warranty issues, provision of advertising information, news, and invoices, and statistical purposes.

Nanoteh SRL does not provide your personal data to others unless it is necessary to fulfill the user's request (which will be explained in detail to the user) or there are reasonable grounds to believe that providing such information is necessary to comply with applicable laws and regulations, to detect and prevent fraud, technical issues, or to ensure security. No personal data submitted to this website will be sold or rented under any circumstances. The email address you provide when creating an account on this website will be used to contact you if necessary. For example, if you forget your username or password and request assistance to restore access, you will receive an email to the address you specified in your account settings.

Personal Data Processing Principles

Personal data is processed based on the following principles: lawfulness and fairness of the purposes and methods of processing; compliance of the processing with the stated and established purposes; proportionality of the volume and nature of the data to the purposes of processing; accuracy, relevance, and the minimum necessary volume of data; lawfulness of organizational and technical data protection measures; continuous improvement of the personal data protection system.

Cookie Policy
Cookie Policy. The nanoteh.md website uses cookies to improve its functionality, tailor services to your needs, and display personalized offers. By continuing to use the site, you agree to this Policy.

What are cookies?

Cookies are small text files that are stored in your browser and help the site remember your settings and actions for your convenience on subsequent visits. They are not viruses and do not provide access to your personal files. Cookies on this website help you navigate and manage your account. You can disable cookies in your browser settings; however, this may impair the site's performance and make some content inaccessible. This website may also contain links to third-party resources that use their own cookies. We do not control them and are not responsible for them. Session cookies are deleted after you close your browser. Persistent cookies remain stored until they are deleted or until they expire.

Purposes of using cookies: improving website performance and personalizing for the user; authentication and session management; ensuring account security; displaying ads, limiting the number of impressions, measuring campaign effectiveness; collecting analytics to improve the website. You can manage cookies through the settings of popular browsers: Google Chrome, Internet Explorer, Microsoft Edge, Mozilla Firefox, Safari, Opera. You can also opt out of third-party Google Analytics cookies using the dedicated tool at https://tools.google.com/dlpage/gaoptout

Third-party organizations, such as analytics companies (e.g., Google Analytics, Gemius, and Yandex Metrika), may use cookies to analyze website activity and display relevant advertising. We do not control these cookies; their use is governed by the third-party policies.

Where and for how long do we store your data?

Your data is processed and stored on secure servers in and outside of Moldova. This ensures the stable operation of the website. We retain personal data for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with legal and accounting requirements. The retention period is determined by the volume, nature, and sensitivity of the data, the risk of unauthorized access, the purposes of processing, and the feasibility of achieving these purposes through other legitimate means. User messages processed by the chatbot are stored for the period necessary to provide the service and analyze the chatbot's performance.

Active Scripting (JavaScript)
Scripts are used on the website to improve its performance. This technology allows the website to respond more quickly to user requests. The website does not use scripts to install software on the user's computer or to collect unauthorized user information.

For some sections of the website to function properly, you must enable active scripting (JavaScript) in your browser settings. Most browsers allow you to enable or disable this feature for specific websites. For information on how to enable scripting on specific websites, please refer to your browser's documentation.

If changes are made to this privacy policy, they will be posted on this page. This way, you will always be aware of what data we collect and how we use it.